Management and Admin Team

Operations Manager

Mrs Nisha Diddee

Reception Manager

Mini Malohtra

Receptionists

Both Hounslow and Southall:

Phyo Phyu
Malvika Patel
Ramanjeet Malhi
Asif Mirza
Jasmeet Kaur
Dheera Sharma
Sahera Mughal

Our receptionists are here to help you. They have a difficult job dealing with telephone calls and enquiries from every direction, so PLEASE BE A PATIENT PATIENT! When telephoning for an appointment, advice or a home visit the receptionist may ask you for a few details. They have been trained to make these inquiries on our behalf so we may help you in the most appropriate and efficient way.

Administration

Vijay Patel

Summarizers

Khin Lay Way
Vijay Gupta

Finance Assistant

Miss Yin Yin

020 8574 7746

71-73 The Broadway | Southall | UB1 1LA

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Opening Hours

Monday - Friday	8:00am - 7:00pm

Out of Hours	NHS 111

COVID-19

During December, Covid infections have risen sharply in London and this has led to increased demand for hospital care. Please be aware the 111 service is currently under extreme pressure in our area. GP surgeries are open, except on weekends and bank holidays.

If you need non-covid medical help this weekend, please call us and you will be advised of the extended hours GP service for your area.

If you have COVID symptoms, please go to www.111.nhs.uk or call 111. In a medical emergency, you should dial 999 as usual. Thank you for supporting the NHS

Confidentiality

Practice Staff are bound by the same confidentiality rules as Doctors. We comply fully with the Data Protection Act 1998 and Freedom of Information Act 2000. We have an IT Policy in place and only authorised Staff can gain access to the computer system.

The Surgery has a copy of Patients’ Rights and Responsibilities for you to access.

Data Protection Act 1998

The Practice fully complies with the Data Protection Act 1998. Under the Act patients have a right to be informed whether personal data about them is being processed and have the right of access to the data. Patients can review the data processed and formal applications for access should be made in writing to the Practice Manager. A fee may be charged for this.