71-73 The Broadway | Southall | Middlesex | UB1 1LA / 1 Vincent Road | Hounslow | Middlesex | TW4 7LH

Telephone Triage

We will be commencing Telephone Triage

The Telephone Triage will commence on 3rd of November 2025

We are doing this to provide more access to patients, ensuring that they are seen by the appropriate people as quickly as they can. Also to reduce the amount of time patients wait for an appointment.

All appointment requests with a GP between 8 to 10 will be booked on the same day with the appropriate clinicians after being triaged by a Doctor.

All of the calls you make during this time will be triaged by one of the Doctors, they will be the ones making the decisions.

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