From 12 May 2026 – To help improve access to healthcare and reduce waiting times on the phone, our practice is introducing EMMA, an AI‑powered virtual receptionist from Quantumloop. What EMMA will do: Answer calls immediately — no waiting in a queue Communicate in 17 different languages Take your details, ask about the reason for the […]
Introducing EMMA: Our New AI Virtual Receptionist… Read More »
WHEN WILL THIS START? – It will start from the 3rd November 2025. WHY ARE WE DOING THIS? – To provide more access to patients, ensuring that they are seen by the appropriate people as quickly as they can. Also to reduce the amount of time patients wait for an appointment. WHAT DOES THIS MEAN?
Total Telephone Triage is Starting Read More »
The Institute of Cancer Research is collaborating with The Royal Marsden NHS Foundation Trust and Imperial College London on the PRODICT® study. Additionally, the PRODICT® study is funded by the National Institute for Health and Care Research (NIHR) Invention for Innovation (i4i) Programme under reference NIHR207546. Please see our News Page to view a short
Prostate Cancer Information Read More »