What is eConsult, and how does it work?
eConsult is a clever bit of software that allows you to quickly and safely get help and advice from your own doctors and GP practice online, for free, from anywhere.
eConsult is a form-based online consultation & triage platform the collects your medical or administrative request and sends it through to your GP practice to triage and decide on the right care for you and everyone else.
Why use eConsult
- Community:
By submitting an eConsult your doctors can make sure every patient gets the right care, saving appointments for those that need them. if you can use eConsult it means you will free up the phone line for those who are not able to use the internet. - Reassurance:
We don’t always know what is wrong with us, which is why we go to the doctors. By submitting an eConsult you give your doctors all the information they need to decide on the right care for you and your family. - Speed/Access:
eConsult is available to use from any device connected to the internet. There is no need to wait in a phone queue or visit the Practice. It takes just 3 to 4 minutes to complete an eConsult and your Practice will get back to you within 1 working day, if not sooner.
Watch this short video on how to contact your doctors via eConsult: